- Where can I buy tickets?
Buy your tickets on Cannes Ticket or at the Tourist Office, where you’ll also find our boutique, with a selection of goodies to keep as a souvenir of your visit or to please those around you.
Cannes Ticket would like to draw your attention to ticket sales abuses and the black market. To protect yourself against fraudulent sales, we strongly advise you to make your purchases only at official sales outlets on the Internet and in stores.
E-tickets are to be downloaded onto your cell phone and presented at the entrance.
To protect you against fraudulent resale, Cannes Ticket offers an official Ticket Exchange in partnership with Reelax Tickets.
- Are there any reduced rates?
We offer a wide range of discounts and preferential rates. You can find all the information on our pricing policy on the dedicated page.
- Are the venues accessible to disabled people?
Find out more about PRM access and hearing loop equipment on our accessibility page.
- How to get to Cannes
Find all the information you need on the Cannes Tourist Officewebsite
- Do you charge for parking?
Benefit from attractive rates all year round in Cannes parking lots: PARKING PACKAGE PALAIS DES FESTIVALS + Suquet-Forville, Ferrage-Meynadier, Lamy, Vauban, République, Croisette, Laubeuf, Pantiero
- 6 h free on weekends: 3 h on Saturday + 3 h on Sunday
- 2 h free once a week, Monday to Friday, in addition to the 1st hour free for the 6 parking lots offering this deal
- 1 “evening pass” capped at €3 from Saturday 7pm to Sunday 9am
- What time should I arrive for a show?
Check the time and place of your show on your e-ticket or ticket. We recommend arriving at least 20 minutes before the start of the event. Hall doors are closed as soon as the curtain rises. Latecomers can only be placed according to remaining availability, and may have to wait until the end of the act for a play, or until intermission to reach the hall.
- Are there cloakrooms at Palais des Festivals?
A free cloakroom is available for all performances at the Palais. Luggage, food and beverages are not permitted in the halls. For certain events, such as Festival International des Jeux, an outside luggage room may be available.
- What if I can't come to the show?
No cancellations are possible after the customer has paid for the tickets (see our general terms and conditions).
However, you can resell your tickets on our official Ticket Exchange.
- Is there a bar available during the shows?
Yes, a bar is available for every performance, opening 1 hour and 30 minutes before the show begins. It’s the perfect spot to enjoy a drink, grab a bite, and relax before the performance starts.
- Can I pre-order food or reserve a table?
Yes! Through our Click & Collect Spectacle platform, you can:
- Pre-order tasting platters up to 72 hours before the performance
- Reserve a table in the bar area, with table service for your platters and drinks
Click here to order or reserve:
👉 Order or reserve online - What’s available at the bar?
You’ll find a variety of drinks (wines, soft drinks, non-alcoholic options) and light food options, including sandwiches, sharing plates, and tasting platters (cold cuts, cheeses, etc.).
- Can I buy food or drinks on-site without a reservation?
Yes, you can order directly at the bar, subject to availability. However, tasting platters must be reserved in advance, at least 72 hours prior to the event.
- Can I access the bar without a ticket?
No, the bar and catering area are exclusively reserved for ticket holders due to security protocols and limited capacity.
- Are vegetarian or allergen-free options available?
Yes, we offer a selection of vegetarian, gluten-free, and non-alcoholic options. If you have any allergies or special dietary needs, feel free to let us know via the online order form – we’ll do our best to accommodate you.
- Where do I collect my Click & Collect order?
Your order can be picked up directly at the bar area, just present your name or confirmation email.
- What time should I arrive if I’ve reserved a platter or table?
We recommend arriving at least 45 minutes before the performance starts to fully enjoy your platter and table service in a relaxed setting.
- Can I take my order into the auditorium ?
No, all food and drink is forbidden in the auditoriums of the Palais des Festivals. Only 50cl bottles of water are allowed.
- How can I contact the Cannes Ticket team?
- By telephone on 04 92 98 62 77
- By email using the contact form
- At Cannes Tourist Office – 1 bd de la Croisette, 06400 Cannes
Opening hours – every day without interruption:
- March to October: 9h00-19h00
- July and August: 9:00-20:00
- November to February: 10:00-18:00
